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Business operations – what are the many crossovers in a service business?

Business operations – what are the many crossovers in a service business?

Business operations is a broad term. The many crossovers in a service business refer to various departments and processes collaborating to provide high-quality services efficiently and effectively. And, ultimately, increase profitability levels. Here are typical ways operations interact and impact a service business: Cross-functional Cross-departmental Cross teams Carry through with…
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Isn’t it important to focus on your business visibility?

Isn’t it important to focus on your business visibility?

We currently have a unique opportunity to be more social and increase business visibility in different ways. Globally, we are facing unprecedented times. More locally, we are experiencing a time of great change in personal and business lives with an easing of COVID restrictions in Greater Sydney. As we emerge…
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5 top Customer Relationship Management tips adding value to your business overall

5 top Customer Relationship Management tips adding value to your business overall

Customer Relationship Management is essential for all businesses. But what are businesses doing to manage this? What is Customer Relationship Management (CRM)? CRM may be something that you are already doing in your business to a more significant extent than you realise. Customer Relationship Management or ‘CRM’ is the process…
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Resilience and motivation – are we talking sport or business?

Resilience and motivation – are we talking sport or business?

Resilience, motivation and persistence are key components that can contribute to success in businesses at large. Who is Neil Robertson? Introducing Neil Robertson, an Australian professional snooker player.  Originally born and raised in Melbourne, Australia, Neil moved to England – the traditional mecca of snooker - to commit to his…
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