Blog | On Point Support

26 Mar 2021

How customer feedback can be one important way for businesses to thrive

Customer Experience, Customer Feedback, Research

Customer feedback can not only mean increased revenue for your business, but also helps maintain your brand and your reputation. Your customers are your biggest assets. I believe customer feedback is the coiled spring that catapults your company forward. It will continually adjust your trajectory while keeping you on target.…

31 Jan 2021

How to strengthen best business culture through induction

Administration

Making sure that you have all the bases covered with induction formalising the paperwork, and providing training can be one of the biggest chores. As a result, you quickly realise there is more to get organised and go through with more time eating into your day than you’d ideally like.…

17 Dec 2020

5 powerful tips to maintain business momentum

Business momentum

Now that we’re drawing to a close on the calendar year, the next month or so might be a good time to take moments from 2020 and build on that business momentum for 2021. Remember, it’s also important to celebrate your successes! Twenty-twenty has been an ‘out of the ordinary’…

29 Sep 2020

Working remotely – how to motivate your team

Business operations, Working Remotely

With further progression of working remotely - the working from home “revolution” - most of us have now experienced the pleasure and pain of running a combined home-office environment. For many, this new way of working brings us closer to that elusive phenomenon of a work/life balance. It can also…

10 Sep 2020

Business restructure with a focus on success

Business operations

As small business owners, we have a constant drive to find ways of working smarter rather than harder for business restructure.For most industries advancements in technology and “off-the-shelf” business solutions can help with most aspects of business. Such aspects include:information and data storage,quotes and scheduling,accounting, andpoint of sale processing.Up to…

18 Jun 2020

Have latest changes led to that overwhelmed feeling?

Administration, Business operations

You may be experiencing that overwhelmed feeling with some recent easing of COVID-19 measures meaning different routines. There may be elements of back to the norm but also the need for further change in many cases. As well as in your personal life, further changes may be required in the workplace…

26 May 2020

Is it time to improve your business email communication?

Business email communication

Business email communication can be highly effective. And since COVID-19 measures, many of us are relying on emails more for business at this time. But first, decide if business email is the most appropriate communication medium for your audience and objective. Set out here are some tips and reminders on email elements, preparing and replying…

10 May 2020

5 top reasons to outsource to a VA

Outsourcing, Virtual Assistant

There are many top reasons to outsource to a VA which makes sense for any size of business. Top reasons to outsource to a VA > An experienced Virtual Assistant will be set up to work remotely for clients generally with IT requirements including data security in place and their own…

25 Apr 2020

7 super ways to focus in uncertain times for business results

Administration, Business operations

Whilst experiencing uncertain times, as a business owner, you may need to drum up motivation and focus to work more ‘on the business’. Uncertain times could represent an opportunity for you to spend time setting strategies or catching up on those ‘tasks’ you haven’t got around to. You may look…

02 Feb 2020

New look On Point Support website

Virtual Assistant

WELCOME to the On Point Support new look website! What a great way to start 2020! The new improved On Point Support website definitely gives us more flexibility in providing information to visitors and a better user experience. In providing virtual assistant services, our approach is to provide customised and on…