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Customer Feedback

12 Apr 2023

Reasons CRM impacts on business and boosts your business strategy

Business operations, Customer Experience, Customer Feedback, Customer service, Sales

The CRM impacts on business is a significant factor as many companies are unlikely to ever return to the office or scale down the compulsory going-to-work notion. For an SMB, managing a hybrid or remote workforce becomes a balancing act. There is a concern about operating on tight margins and…

26 Mar 2021

How customer feedback can be one important way for businesses to thrive

Customer Experience, Customer Feedback, Market Research, Marketing

Customer feedback can not only mean increased revenue for your business, but also helps maintain your brand and your reputation. Your customers are your biggest assets. I believe customer feedback is the coiled spring that catapults your company forward. It will continually adjust your trajectory while keeping you on target.…