Virtual Marketing/Sales

Not getting to marketing and sales aspects might be limiting potential results for your business.

We can be your helping hand in completing work in a timely and efficient manner suited to your business needs for moving forward and expanding your client/customer base and growing revenue.

Virtual marketing and sales service can include:

  • Customer relationship management (CRM) – support with target analysis, account/campaign management, generating reports, database building
  • Lead generation - phone-based projects, including preparing scripts
  • Sales support and inbound sales – during campaigns, busy periods or ongoing basis
  • Internet research – for example, information on a target market or competitor offering to meet your objectives for an informed decision. From approaches and relevant search criteria to on time progress updates and summary reports.

A proposal will be prepared based on the solutions to be provided to your business.

Would you like to enquire further? Contact Jenny today by clicking below.

Virtual Administration and Operations

Having difficulty in maintaining your client/customer experience to the level that you’d like? Or, you’re not quite able to prioritise finetuning the client/customer service or operations aspects? That’s where we come in!

These are all important factors in keeping your business running smoothly and at an optimum level now and for future growth, better efficiency and increased returns.

Virtual administration and operations aspects can include:

  • Seamless client/customer service
  • Job scheduling and documents
  • Email and document templates
  • Procedures and processes
  • Invoicing
  • Assisting with reporting

Pricing is based on requirements and a document will be prepared setting out the proposed work.

Should you take action today? Click below and we’ll be in touch shortly.

Virtual EA/PA

Having trouble managing your workload?

Virtual EA/PA support can allow you to increase your productivity and maintain that vital professional image contributing to improved outcomes for your business.

Some of the areas here include:

  • Diary management
  • Email management
  • Travel arrangements
  • Agendas and minutes, charting, presentations and other documents
  • Proofreading
  • Transcription

Contact us if you’d like high-level support in managing your workload.

Virtual Reception

Struggling with answering the volume of calls on top of your other commitments, or you’d like to be able to divert calls at certain times such as during a sales meeting or perhaps you’re planning a well-earned holiday?

Our Virtual Reception service gives you a cost-effective option for both more freedom and upholding an excellent client/customer experience.

Here is an overview of On Point Support’s service:

  • Handle incoming phone calls as required
  • Dedicated phone line, transfers and after-hours voicemail
  • Customised greeting and script
  • Standard messages include caller name, contact details and reason for call
  • Additional optional features available, for example appointment setting and capturing relevant information for your business

Contact us to find out more about our competitive packages.